Terms of Service
Last updated: 3 November 2025
Provider & Agreement
Namelumen is operated by Astroscend Limited (“we”, “us”, or “our”), a private limited company registered in England and Wales (company number 16462494). By accessing or using the Service you agree to be bound by these Terms of Service (the “Terms”). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
Accounts & Eligibility
You must be at least 18 years old to use the Service. You are responsible for safeguarding any credentials issued to you and for all activity that occurs under your account. Notify us promptly of any unauthorised use or security incident.
Acceptable Use
You agree not to reverse engineer or decompile the Service, abuse rate limits, upload unlawful or harmful content, misrepresent your identity, or attempt to gain unauthorised access to accounts or data. We may suspend or terminate access for behaviour that violates these Terms or compromises the security or integrity of the Service.
Subscriptions & Payment
Some features require a paid subscription. Pricing, billing intervals, and entitlements are communicated at checkout and may change. Unless stated otherwise, subscriptions renew automatically until cancelled. Charges are non-refundable except where UK law requires. You are responsible for any applicable taxes, including VAT.
Intellectual Property
We retain all rights, title, and interest in and to the Service, including trademarks, logos, and proprietary technology. You receive a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business purposes. Feedback you provide may be used to improve the Service without obligation or attribution.
Disclaimers & Liability
The Service is provided “as is” without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our aggregate liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve (12) months preceding the claim.
Indemnity
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your breach of these Terms.
Governing Law & Disputes
These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms.
Changes
We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
Contact
Questions about these Terms may be sent to admin@astroscend.com. Astroscend Limited, company number 16462494, England & Wales.